Thank you for choosing us as your laboratory partner.
Please find Sample Submission Forms, Sample Submission Instructions, and the Terms and Conditions. If you require help with with the submission process, our expert staff will be happy to help you by contacting us at (416) 286-3332 or Toll Free (877) 246-9107.
Sample Submission Instructions, and Terms and Conditions
Please use the following Sample Submission Form and Sample Instructions for:
- Natural Health Products
- Pharmaceuticals
- Herbals and Botanicals
- Food and Beverage
- Cosmetics and Personal Care
For us to expedite your order, please include the following:
Samples
1. Sending Samples
- Please specify instructions as whether to the sample is to be ground or dried, otherwise the chemical composition of your samples may be affected.
- Please provide approximate percentage values for the sample elements, identify any interfering elements, and specify the detection limits required.
- For instructions regarding sample size, shipping, and pricing please contact us at (416) 286-3332 or Toll Free (877) 246-9107
2. A fully completed Sample Submission form.
- A Specification Sheet is required for each sample submitted.
- A Sample Submission Form is required for each sample.
- Be sure to complete all areas to ensure prompt and correct handling of the samples. Incomplete sample submission form may result in turnaround time delays in processing samples. If you need assistance, please contact us at the number below.
3. For new business accounts
- Please provide a Purchase Order or Complete the New Business Account Form.
4. Specifications
- Provide approximate percentage values for the sample elements and identify any interfering elements, as well as specify the detection limits required.
- If required, please specifically request trace analyses, as different sample sizes, procedures, and pricing may apply.
5. Material Safety Data Sheet (if required)
Sample Cancellation/Modification
- If you need to make modifications to or cancel a previously submitted Sample Submission Form for testing that has not yet been started or completed, please download, complete, and submit the Sample Modification/Cancellation Form.
- If changes are required after testing has initiated based on the sample submission form, charges will still apply.
Laboratory Results
We email the Laboratory Results (COA) for all levels of service directly to the client. If repeat analyses are required due to lack of information, extra charges will apply.
Turnaround Time Options
We understand your testing needs, so we try our best to avoid unnecessary and time-consuming steps. Our professionals are experienced at recognizing similarities between sample types and applying proven methodologies. This results in prompt, efficient turn-around times.
Regular Service:
Approximately 5-7 business days (10 business days for complete monographs) from the date of sample receipt. Analysis completion time varies with the sample type, handling requirements, and tests requested.
RUSH Services:
- RUSH 1: 3 to 5 Business Days RUSH service with +50% Surcharge
- RUSH 2 : 2 Business Days RUSH service with +100% Surcharge
Available on selected analysis (please call for availability). Results are reported by email or fax as soon as they become available.
When requesting “RUSH” services, please mark CAL “RUSH 1” or “RUSH 2” on the label outside of the shipping containers. Containers labeled “RUSH 1” or “RUSH 2” are opened and processed before Regular Service packages.
Sample Submission Instructions, and Terms and Conditions
Please use the following Sample Submission Form and Sample Instructions for:
- Cannabis
- Cannabis-related Products
For us to expedite your order, please include the following:
Samples
1. Sending Samples
Testing Required | Sample Size |
---|---|
Full Microbiology | 40 grams |
Chemistry (Cannabinoids Screening, Pesticides, Solvent Residues, Heavy Metals, Aflatoxin, Ochratoxin A) | 20 grams |
- Please specify instructions as whether to the sample is to be ground or dried, otherwise the chemical composition of your samples may be affected.
- Please provide approximate percentage values for the sample elements, identify any interfering elements, and specify the detection limits required.
- For instructions regarding sample size, shipping, and pricing please contact us at (416) 286-3332 or Toll Free (877) 246-9107
2. Shipping Method
We recommend a shipping method with tracking number to prevent loss of samples. Alternatively, you can also drop them off at our laboratory by contacting us. Our authorized personnel will be happy to receive the samples from you.
3. A fully completed Cannabis Sample Submission form.
- A Specification Sheet is required for each sample submitted.
- A Sample Submission Form is required for each sample.
- Be sure to complete all areas to ensure prompt and correct handling of the samples. Incomplete sample submission form may result in turnaround time delays in processing samples. If you need assistance, please contact us at the number below.
4. For businesses, please provide a copy for your Health Canada license for Cannabis
5. For new business accounts
- Please provide a Purchase Order or Complete the New Business Account Form.
6. Specifications
- Provide approximate percentage values for the sample elements and identify any interfering elements, as well as specify the detection limits required.
- If required, please specifically request trace analyses, as different sample sizes, procedures, and pricing may apply.
7. Material Safety Data Sheet (if required)
Sample Cancellation/Modification
- If you need to make modifications to or cancel a previously submitted Sample Submission Form for testing that has not yet been started or completed, please download, complete, and submit the Sample Modification/Cancellation Form.
- If changes are required after testing has initiated based on the sample submission form, charges will still apply.
Laboratory Results
We email the Laboratory Results (COA) for all levels of service directly to the client. If repeat analyses are required due to lack of information, extra charges will apply.
Sample Disposal
Upon completion of testing, any remaining sample will be destroyed.
Turnaround Time Options
We understand your testing needs, so we try our best to avoid unnecessary and time-consuming steps. Our professionals are experienced at recognizing similarities between sample types and applying proven methodologies. This results in prompt, efficient turn-around times.
Regular Service:
Approximately 8-10 business days from the date of sample receipt. Analysis completion time varies with the sample type, handling requirements, and tests requested.
RUSH Service:
5 Business Days RUSH service with +100% Surcharge
- Subject to availability. Prior laboratory approval is required. please call ahead.
- Results are reported by email or fax as soon as they become available.
When requesting “RUSH” services, please mark CAL “RUSH” on the label outside of the shipping containers. Containers labeled “RUSH” are opened and processed before Regular Service packages.
For instructions regarding sample size, shipping, and pricing please contact us at
(416) 286-3332 or Toll Free (877) 246-9107